Bug tracking and task management features

Bugs Manager contains a number of features that make bug tracking, issue reporting, and task management more productive and flexible. Here is a list of some of them. For a detailed description of all the many features included in Bugs Manager, please download the Bugs Manager User Guide.

System Setup

• Nothing to install on the Web server. All you need to do is transfer a directory containing all Bugs Manager files to your server via FTP.
• Bugs Manager includes an intuitive, Wizard-style setup utility that will guide you step by step through the process of getting Bugs Manager up and running on your Web site. Among other things, the Wizard performs a number of checks on your Web server (e.g. is the database connection string valid? Have folder permissions been setup correctly?).
• Seamlessly integrate Bugs Manager with your existing Web site design.
• Easily configure all system settings using your browser.
• Manage the Bugs Manager project management system through a password protected, intuitive Control Panel.
• Support for multiple database connections (DSN and DSN-less).
• Support for multiple e-mail components (CDONTS, JMail, Persist ASP Mail, ServerObjects ASP, Mail Bamboo SMTP).
• Free support and updates.
• User Guide.
• Project Management & Bug Tracking
  
  
  • Add unlimited projects to the system.
  • For each project, specify: name, description, start date, end date, status (e.g. completed, delayed, in progress, etc.).
  • Create up 5 custom fields to hold information that's specific to the feedback that will be added to your projects. Make each custom field required or not, and set it up either an an input field or a drop-down menu.
  • Easily assign users to a new project, or reassign users among existing projects.
  • Assign a project manager to a project.
  • Remove a project from the system without deleting it, by making it inactive.
  • Obtain project-specific reports on the status of all project issues.
  • View and print printer-friendly project reports.
• User Management
  
  
  • Create unlimited system users
  • Bugs Manager supports 3 user levels:
    • System administrator. The system administrator has access to all system features, including the Control Panel to manage the system. The system administrator can act as project manager for all projects. The administrator can edit and delete any feedback posted to the system by any other user.
    • Project Manager. The project manager has administrator access to the projects to which he/she has been assigned. However, project managers do not have access to projects that they are not part of, nor to the Bugs Manager Control Panel. A user can be a Project Manager for one or more projects, and a Team Member for other projects.
    • Team Members. Team Members have access only to the projects to which they have been assigned. They can add and read postings within those projects, upload files, and more.
• Adding Feedback for a Project
  
  
  • Users can only add feedback for projects to which they have been assigned. They do not see, and therefore cannot add feedback for, projects that they are not part of. The administrator sees all projects and can add postings to any of them.
  • Team members can edit previously added postings, but only if they had submitted them. Project managers and administrators can edit or delete any postings.
  • Users can enter the following information when adding feedback to a project:
    • Project to which the posting applies
    • Type of feedback (e.g. bug, new feature, etc.). The type of feedback is selected from a drop down menu that is populated with entries added by the system administrator using Bugs Manager's Control Panel.
    • Priority (e.g. high, low, to be determined, etc.). The priority is selected from a drop down menu that is populated with entries added by the system administrator using Bugs Manager's Control Panel.
    • Assignment. This is the team member the task is assigned to. This is feature is ONLY available to the system administrator and the project manager. Team members cannot set and/or edit the task assignment. The user to which the task has been assigned is notified via e-mail of the assignment. The e-mail contains a link that takes the user back to the system for more details on the assigned task.
    • Deadline. This is the date before which the task should be completed. This is feature is ONLY available to the system administrator and the project manager. Team members cannot set and/or edit a deadline for a task. When a task is passed the due date, a warning message is shown on the project details page next to that task.
    • Custom fields (up to 5). This are extra fields that can contain information that's specific to the kind of feedback that will be added to your projects (e.g. Issue found on, Issued fixed on, etc.). You can set each custom field to be required or not. You can set each field to be either an input field or a drop down menu of pre-configured selectable options.
    • Short description. This is the posting title.
    • Long description. The description field supports HTML tags. A built-in HTML editor makes it easy for anyone to enter formatted content.
    • Attached files. Bugs Manager allows users to associate files with a posting (e.g. an image, a text document, etc.). Files can be easily uploaded from within Bugs Manager. More than one file can be associated with any posting.
• Searching for specific feedback
  
  
  • Users can search any project that they are involved with for specific feedback that was previously added to the project.
  • Search results are displayed in the same, organized way in which project feedback is shown on the project details page.
  • A printer-friendly version of the search results page allows users to effectively print out notes that can be used for meetings or other purposes.
  • When you leave a search to view details about one of the tasks found, you can then easily return to the search results, without having to perform the search again.
  • The following search fields are available:
    • Project. Users can select any of the projects that they are involved with, or search across all of them.
    • Status. For example, the user could search for all "Open" or "Pending" issues.
    • Submitted by. The user that originally submitted this feedback.
    • Assigned to. The user to which the task was assigned.
    • Feedback ID. If the user knows exactly which issue to track down, the issue ID can be entered here. This is an especially useful filter when companies are managing a large number of projects and/or issues or tasks for each project.
    • Keywords. Bugs Manager looks for matching keywords in the description fields.
    • Submitted between ... and. These date filters allow the user to narrow down the search to a specific period of time.